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Adventure Manufacturing stands behind every Voyager Electric Vehicle that we sell. We are proud to offer a 2-Year Full Coverage Warranty on our golf carts.
Warranty
Support
Adventure Manufacturing, LLC hereby warrants that any new Voyager golf cart purchased from Adventure Manufacturing, LLC or any Authorized Dealer in the United States, will be free from defects in material and workmanship for two years (or 2,000 miles) from date of purchase, subject to the stated limitations.
During the term of said warranty, any authorized Voyager service technician or Voyager dealer will repair or replace (at Adventure Manufacturing, LLC’s option) any part determined to be defective by Adventure Manufacturing, LLC due to faulty workmanship or material from the factory.
During the term of said warranty, any authorized Voyager service technician or Voyager dealer will repair or replace (at Adventure Manufacturing, LLC’s option) any part determined to be defective by Adventure Manufacturing, LLC due to faulty workmanship or material from the factory.
Parts used in warranty repairs will be warranted for the balance of the vehicles warranty period.
Components with 2-Year Warranty Coverage:
- Frame
- Electric Motor
- Motor Controller
- Rear Differential
- Suspension Components
- Steering Components
- Voltage Reducer
- Brakes (excludes shoes, drums, pads)
- Windshield
- Charger
- Charger Receptacle
- Body Panels
- Bumpers (Front & Rear)
- Electrical Wires
- Roof Canopy Frame Supports
- Head Lights / Tail Lights
Additional Components with Warranty Coverage:
- Lithium Battery
Please refer to each manufacturer’s warranty for each battery brand warranty coverage.
Warranty Exclusions:
- 1. Routine maintenance items, normal wear and tear, cosmetic deterioration, or electrical components damaged as a result of fluctuations in electrical current.
- 2. Damage to or deterioration of a vehicle resulting from inadequate maintenance, neglect, abuse, accident, or collision.
- 3. Installation of parts or accessories that are not original equipment provided by Adventure Manufacturing, LLC or an Authorized Dealer.
- 4. Fading, rust, or deterioration of any original components of the vehicle or any parts replaced in routine maintenance, due to environmental exposure or ordinary wear and tear.
- 5. Modifications or alterations that affect the vehicle’s condition, operation, performance or durability.
- 6. Acts of God, ie lightning, hail damage, flooding, fire, etc. or other events over which Adventure Manufacturing, LLC has no control.
- 7. Noises that develop due to normal wear and tear and proper vehicle operation. (Squeaking or rattling will not fall under warranty coverages).
- 8. Any and all expenses incurred in transporting the Vehicle to and from Adventure Manufacturing, LLC or an authorized Dealer, technician, or designee for warranty service.
- 9. Golf carts with more than 2,000 miles on odometer.
- 10. Golf carts sold to another owner. Warranty on the golf cart, parts or labor coverage are not transferrable.
Customers’ Responsibility:
- 1. Complete and send Warranty Registration Form to Adventure Manufacturing, LLC at info@adventure-manufacturing.com within 30 days to receive warranty coverage. Failure to submit Registration may void warranty coverage
- 2. Operate and maintain the vehicle as specified in the Owner’s Manual.
- 3. Give notice to an Authorized Voyager Dealer of any apparent defects within (10) days of discovery, and make vehicle available at that time for inspection and repairs at the Dealer’s place of business or service location.
Liability Limitations:
- In no case shall Adventure Manufacturing, LLC be liable for indirect, incidental, special, punitive or consequential damage, including but not limited to death, personal injury or property damage arising from or related to any alleged failure in a cart, battery, or battery charger or any damage or loss to the purchaser or any third-party lost time, property, inconvenience or any economic loss, whether or not Adventure Manufacturing, LLC was apprised of the foreseeability to such damage or losses.
- The right of the purchaser to recover damages within the limitations set forth in this section purchaser’s exclusive alternative remedy if the limited remedy of repair or replacement of the vehicle fails of its essential purpose.
- Any legal claim or action arising that alleges breach of warranty must be brought within three (3) months from the date the warranty claim arises.
Warning:
- Any modification or change to the vehicle, battery, and battery charger, which alters the weight distribution or stability of the vehicle, increases or decreases the vehicle’s speed, or alters the output of the battery charger beyond factory specifications can result in property damage, personal injury or death. These modifications will void the limited warranty. Adventure Manufacturing, LLC disclaims responsibility for any such modifications, changes, or alterations, that would adversely impact the safe operation of the vehicle or battery charger.
Submit a Warranty Registration Form
Submit a Warranty Claims Form
Frequently Asked Questions
What is the Duration of My Voyager Warranty?
Adventure Manufacturing warrants each Voyager branded golf cart sold by any of its authorized dealers or distributors—worldwide, to be free of defects for a period of 2 years from the date of sale.
Is My Warranty Transferable?
Yes. You can transfer your warranty from your Voyager to the new owner at no cost. Contact your dealer for warranty transfers.
Where Can I Get More Information Regarding My Voyager's Warranty?
You can find more information about your warranty by visiting voyagervehicles.com and you can also find a copy of your warranty in the provided owner’s manual that came with your cart.
Are My Batteries Covered Under Any Warranty?
The lithium batteries are subject to their manufacturer's warranty and can vary per brand, plus our 1-Year Full Parts & Labor Coverage.
Exclusions for coverage would include the following:
- Undercharging the cart battery regularly
- Battery failure due to a third party outside electrical source or wiring issue
- Tampering with the charger or charger algorithms
Is My Windshield Covered Under the Warranty?
No. Manufacturing defects of your windshield are not covered. We recommend windshields be thoroughly inspected before/at the time of purchase for any defects.
Can I Have Another Dealer Work on My Cart?
Yes. Any authorized Voyager dealer can perform warranty work on your cart, however, your original dealer is responsible for warranty work after the sale. If you choose to have warranty work done outside of the dealer who sold you your cart, the parts will be supplied to the non-selling dealer from the Manufacturer, however, labor charges will not be reimbursed to a dealer who is not an authorized Voyager dealer. In addition, work performed outside of an authorized Voyager dealer shall void your golf cart's Limited Warranty.
Will Adventure Manufacturing or Voyager Pay to Have My Cart Delivered to the Dealer for Warranty Repairs?
No. Any and all expenses incurred in transporting the vehicle to and from an authorized dealer will be the sole responsibility of the cart owner unless otherwise noted by the service provider.
Will Adding Accessories to My Cart Void My Warranty?
No. Adding accessories will only interfere with warranty coverage when that accessory is directly related to the failed component. All accessories must only be installed by an authorized Voyager Dealer.